Known, understood, believed in, pursued … we all want these feelings in relationships, platonic or not. Our construction industry is no different.
We currently operate in a fast-paced, dollar-driven world. Subcontractors are afraid to work with us because they have been burned by other General Contractors who have fallen to the bottom line: price on a proposal. Subcontractors have lost faith and integrity in the service industry. This is why we are different. As a General Contractor it is our goal to make our clients feel understood and valued.
To accomplish this goal and create relationships to stand the test of time, we view each client as a new relationship, not the next piece to our portfolio. We aim to build trust and understanding as a solid foundation through our integrity. Our clients are now friends and family to the Freestone Team. We want to know them, their background, family, and THEN their business. Understanding how a person operates, their personal goals and visions for their life and business, help us know how to approach each conversation and assist them in the future.
Food for thought …
What do you do to build lasting relationships and show the integrity of your company to clients?
Do you take the client out to eat or drop by and visit during the off-season?
What shows your investment into each client?
Do you have a marketing and advertising strategy you spend a significant budget on for clients who won’t stay long?
Our integrity is not based on the price of a proposal. We have found our investment in clients through our communication and leadership style pays off over time. At B. Taylor and Freestone Reconstruction, we have a low marketing and advertising budget for our clients and prospective clients. Our client base is built from reputation, core values, and integrity.
Simply put, we help people who need a great service.